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Visit us

Wednesday-Sunday 11 - 5 *

320 Avenue A Turners Falls Massachusetts, 01376

*Unexpected shop closures will be posted here.

 

Questions & comments

Please read our FAQ below for answers to our most frequently asked questions.

If you have a question about your order, have a missing order, or need a refund or return, please fill out the form below with your order number, and we will sort out an arrangement that works best for both of us.

If you have questions about The Shop, A Class, Your Order, Or A Press Inquiry, please use the form below, and we will get back to you as soon as we can!

Have Your Event at The Stash House!

Need a cozy space for your event? Consider The Stash House!

FAQs

  • Anything related to the Fiber Arts: Fabrics, yarn, needles, half-finished projects, sewing machines, curtains, etc., and we have a no-piece is too small policy.

    We do not accept clothing.

  • Yes! You can send them to our community space, The Stash House, 320 Avenue A, Turners Falls, Ma 01376

  • At this time, we do not offer international shipping.

  • We are unfortunately unable to assist with all the requests we receive from folks searching for specific items. However, here are a few tips:

    • If you are local, pop in; things move through the store so quickly that we can't say for sure what we have in.

    • If you aren't local, we can occasionally offer Hunt and Peck services for specific requests where our personal shopper can look through our stock for what you need and then go through it with you to decide what you are interested in. The appointment costs $25 to schedule, which would go towards your total, which is the cost of fabric+time +shipping. Please note these appointments are best for people who have a theme “I need blue bottom weight fabrics” as opposed to “I am looking for blue fabrics with clouds, daises, and peace signs.” If you are interested, send us a note requesting to schedule for Hunt and Peck.

    • You might also have some luck with these other Fabric Thrift Stores.

  • We work with a wonderful repairman, Carl!

    Bring your machine into The Shop or The Stash House, and Carl will pick it up.

    Basic Servicing is $65; if the machine needs any repair beyond that, he will contact you first.

  • We do not offer any professional sewing services.